Frequently Asked Questions
Shipping
Do you guarantee delivery dates?
No. Our Terms of Service state that we are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
Returns
What is your return policy?
We offer a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition you received it â unworn or unused, with tags, and in its original packaging.
How do I start a return?
Email us at sharma.ayush697@gmail.com to start a return. If your return is accepted, we'll send you a return shipping label with instructions on how and where to send your package.
What should I do if my item arrives damaged or defective?
Please inspect your order when it arrives and contact us immediately at sharma.ayush697@gmail.com if the item is defective, damaged, or if you received the wrong item, so we can evaluate and resolve the issue.
How will I receive my refund?
Once we've received and inspected your return, we'll notify you of the approval status. If approved, you'll be automatically refunded to your original payment method. If more than 15 business days have passed since we've approved your return, please contact us at sharma.ayush697@gmail.com.
Warranty
Do your products come with a warranty?
Yes — every order is covered by Amveon’s 90-day warranty: if your piece arrives damaged or stops working through normal use, we’ll repair, replace, or refund it — your choice. Contact us at sharma.ayush697@gmail.com to start a warranty claim.
Get in Touch
Have a question about our standing desks? We'd love to hear from you.
Email us at: sharma.ayush697@gmail.com
Outfitting Your Office?
We offer 10% off for orders of 3 or more desks. Whether you're setting up a home office stipend program or furnishing a full workspace, we can help.
Email us with the subject line "Office/Bulk Order Inquiry" and let us know how many units you need â we'll get back to you within 1 business day.